Improve service delivery, accelerate troubleshooting, and build confidence in your business. Atlassian Tools support your IT. Be it small departments responsible for support or software companies that want to bring the best solutions to market. Atlassian is there to help you achieve your goal.
Take a modern, flexible ITSM approach with an ITIL-certified, easy-to-use service desk. Integrate Confluence with Jira Service Desk and create a self-service knowledge base to reduce ticket count and save time.
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Inform with status page about downtimes, processes and planned maintenance times. Never reply to status inquiries again and focus on troubleshooting. Customers value transparency. With Statuspage you enable them to receive pre-configured notifications in real time in case of failures and scheduled maintenance work. Statuspage is the perfect tool to turn a critical situation into an unforgettable customer experience.
Hipchat’s private and one-on-one chat allows your team of experts to communicate quickly with each other and with other employees while controlling the level of transparency.
Group chats help you assemble the right experts to solve problems faster. Seamless integration with your software and IT systems eliminates the need to switch between applications. Customize your instance and retain full control over features such as guest access, integration governance and access rights for deleting chat history.
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With Confluence, Atlassian’s team collaboration platform, you can create, share and collaborate on projects in one central location. You’ll make much faster progress. Confluence is a content collaboration software that changes the way modern teams work. It has a comprehensive set of features that enable your team to achieve the goal. Organize your work, create documents and discuss everything in one place.